FREQUENTLY ASKED QUESTIONS ABOUT DOWNLOADS
Which file formats will I receive with my purchase?
You will receive a PDF file, please see the product description for details.
How can I access my files?
Sign in to your account to Instantly Access Your Purchased Files
- Click My Account in our website’s www.proptastic.net
- Log in with your email address and store account password
- Under My Orders, click Review Orders/Track Packages
- Click the Download File(s) >>> link beside your order
- At the top of the page, click the link labeled Click Here to Download the Files You’ve Purchased
- On the Your Downloads … page, click on the file name to download the file.
Please contact us if you need additional assistance with a download at 818-521-9603 or
email us.